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To add a testimonial of your own, submit it on the Customer Survey page.
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"I love monique!!! I am a new rider and really needed help with everything, she was like my personal shopper! She listened to all my needs and I got exactly what I was looking for, definitely a great experience!"
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| By: Anonymous sactown,CA |
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"WOW! That's the only word that can describe my first Harley purchase. The wife and I searched the Bay Area, Central Valley and parts of the Sac area and couldn't find what we were looking for. Then we headed up towards Sac again when Sac Harley was open. We weren't out of the truck for more than 2min before the wife said "I like this." And 10sec later, I said the samething. My wife found Cheryl and we chatted about the bike for a moment. Tried to talk her down in price, but she wasn't having any of that. LOL. The price was within my range, but ya gotta try anyways. Told her my paying option, and she wanted to check with the boss, so inside we went. 15-20min, I had my deposit down, and I couldn't have been happier. Once my check cleared for MY funds 3 days later, and with cashiers check in hand, I had my new bike. Cheryl was awesome, and the girls at the front counter were great too. Hell, we spent an extra $400 there. But in no way am I not pleased with this bunch. I don't think any other dealer would have done what they did with the amount of class that they showed. Thanks again!"
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| By: Rich Stockton,CA |
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"On the afternoon of 9-8-07, I was forced to deal with a nail in my 03 1200c Sportster. My first thought was who was closer? Sac Harley or Folsom...I decided on Sac only for one reason I bought my bike from them almost four years ago to the date.
Keith in service department upon my call for service assured me that they could get me back on the road that afternoon. Which in away they did...I remember receiving the call from them at 4:30pm that my bike was ready as I was sitting in the sales person office. (They stated 2 hours and it was right on the money for 2 hours...) Great job guys!!!
Now, as to why I was in the sale person’s office, I should have gone drinking it would have been a cheaper tail to tell. Nonetheless, as my girlfriend and I were waiting for the bike to be repaired, we had to look at the other bikes on the floor. I had forgotten that I had seen this one particular bike in Monterey and looking back I loved it. I have always known that I would upgrade but I had no idea that it would have been that day.
Thanks to Cheryl Jones and her experience, we had a GREAT time with every one there. Her knowledge of HD is above and beyond any customer service I have experience in a long time. As a manager of customer service for a large corp. I would hire her in a quick minute. As long as I live in the Sacramento area, I will take all my business to the Sac Harley folks. I would like to give a special thanks to Mike who honored all my crazy requests and Mike just another request, Do whatever it takes to keep Cheryl...!
Thanks everyone and have a great day! Karla and Jody ~ We love our new bike!
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| By: Anonymous sacramento,CA |
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"I would like to thank Cheryl Jones for an excellent job well done! The purchase of my new bike was as painless as it gets.:-) Sac. HD extended a VERY comfortable atmosphere and a friendly environment for whatever your HD needs may be. I will most definitely return for my future needs and events and would highly recommend this dealership to any of my friends. Thank you for welcoming me to the family and look forward to many joyful riding years with my new family. Bravo Sac. HD and Thank You! "
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| By: Ron Antelope,CA |
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"Randy and I bought our 2nd bike. We traded our Deluxe for the Ultra Classic, with all the bells and whistles. Again this was great. To Cheryl and everyone "thanks", you guys are the best. Randy and I are so happy, we cant stay off the bike. We are riding and lovin it. In three days we have already put over 400 miles on our new baby. And the best thing is Randy and I did THIS bike together. This is OUR balance. Love too all......."
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| By: Randy and Susan Sacramento,CA |
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"very good people"
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| By: connor west sacermento,CA |
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"Stopped by theshop while on my vaction/business trip and looked at some of the great deals you had on leather goods. Spent an incredible amount of time trying on two (2) discounted jackets and finally after much debate selected what I really wanted. The salesperson, Kirsten, was extremely helpful and I was able to make a deal that satisfied both your shop and me. Thanks so much for having someone on staff like Kirsten and I hope to be back to the store evertime I visit my sister-n-law in Sac.
Dave
Hagerstown, Md."
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| By: David Hagerstown,MD |
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"I would like to thank Cheryl for making my hd purchase a pleasant one. She made me feel welcomed. Thanks for being so professional at all times. I also would like to thank Jeremy and all the guys who put my bike together. I really appreciated the advice from all of you and your professionalism. "
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| By: Robert L. citrus heights,CA |
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"My overall experience at Sacramento Harley has been so great. All of the sales staff were so helpful and it has really made a big difference on my attitude about Harley dealships. I will for sure be coming back to harley of sac for any of my future purchases. That Rock!!!"
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| By: Jami Galt,CA |
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"First, I would like to thank hd/sales Mike and Tony. They were very friendly and helpful.
Secondly, I would like to thank Monique for her patience. My Husband must of tried on every Leather jacket on their racks. She spent at least 2 hours and ended up with a huge pile of jackets to hang back up, and through all this she carried a huge smile and displayed a very friendly attitude and to top it all off he didn't even get a jacket. Thanks, Monique for your patience. Mary"
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| By: Shumate Woodland,CA |
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"My husband has wanted a harley for a long time. On 2/24/2007 his dream came true. It was the most wonderful experiance. Cheryl Jones was great, why cant buying a car be that easy. Everyone was so helpful. We had never felt so good about buying anything in our life. Everyone at Sac Harley made us feel like we were their only customer.
Thanks for everything.
Randy & Susan Elkins"
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| By: randy and susan sacramento,CA |
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"I would like to take this opportunity to share my experience with this store. In September, my friend bought a Nite Rod. Jeremy was so helpful and professional and impressed my friend and myself so much that when I decided to get a Harley for my brother, we requested Jeremy and it was smooth sailing from there. He is quite knowledgable and very polite. No pressure at all. Cheryl finished up our paperwork and she counl'nt have been more kind and professional to us. Joey has a memory like an elephant and he went above and beyond for us!
Thank your sales staff, as they were helpful and attentative.
Thank you for such a pleasant experience and thank you to Jeremy, Joey, John, Cheryl and the sales staff.
Marlaina Shea
Larry Freytag"
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| By: Marlaina Sacramento,CA |
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"I just bought a thunder mountain chopper and couldn't be more pleased. Cheryl and John were outstanding answering all my many questions. They even took some of my jokin' and gave it right back to me! On the day of delivery, there was a problem with something in the computer, cheryl quickly called to tell me and reschedule delivery. Although I was bummed not to ride that day, I was appreciative of the call and keeping me informed. Just wanted to say thanks to everyone there! (Everone is always smiling, and that always helps when your droppin' an @$$ load of money HA HA) Five star for sure!"
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| By: Richard dixon,CA |
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"What a great crew you have at the Sacramento dealership. This was my second bike purchase from this location and i must say you have by far the most knowligable staff of any dealership i have visited....Big thanks to Cheryl,Tony and the service center."
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| By: rich rancho cordova,CA |
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"Had such a nice time at the BBQ and tent sale i bought my first Harley, first brand new vehicle ive ever owned. You guys up in Sac have a real smooth operation, and id like to Thank Bill and Jeremy for taking care of everything.
Even though we dont live local when my wife wants her own ride were gonna come back and visit you.
Thanks Again!"
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| By: Anonymous Concord,CA |
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"Excellent experience made buying n new bike extremely easy since I live more tnan 200 miles away and did the complete deal over the telephone."
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| By: Anonymous Mt. Shasta,CA |
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"everybody made me feel welcome and were very helpful. The sales people were very knowledgeable, ready to answer questions but not obnoxious like car salesmen can be. Very good experience."
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| By: Anonymous ,XX |
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"Killer experience overall, but I must say that Bill Richlen really impressed me. He has a superb knowledge of all that is Harley! It was almost as if Milwaukee sent him from heaven. ;) I never felt so comfortable in any buying experience. Understanding and informative, and an overall delight to deal with. His down to earth style and attitude was what had me sold to H-D of Sacramento. I could use an employee like that! He truely believes in his product. A+ "
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| By: Anonymous SACRAMENTO ,CA |
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"Is there another Harley Dealership this cool? Maybe, but I'll never find out. When you get treated as well as I have always been, you just have no need to check around. My impression is, if they can't treat you right, you're an @#!hole!
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| By: Max Elk Grove,CA |
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"I purchased my bike from Vacaville HD with the help of Sac Harley. I promised that I would buy my parts and have my bike serviced @Sac HD in exchange for their help. I have never been disappointed with the service, advice or cost of the products regardless if they ar HD or after market. Monty Heath is "the " most knowledgable service person I have come across and his attitude is "I can do that and better than..." he delivers; Ian Dempsey is also very knowledgable and has helped me sometimes above and beyond what I expect; Joey Postelle has always been there for me when I need parts advice (HD or aftermarket) and works well with the service department so that the two operations are seamless and minimize the inconvenience of having your bike in the shop. I know that I probably left someone off the list but not intentionally.
I have my choice of dealerships since I live in Roseville but I will not have anyone else work on my bike other that Sac HD!"
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| By: Thomas Roseville,IA |
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"The staff are so informative. Any question I had the sales staff had the answer. I was talking to Stan in sales and I have to say he was so helpful and pleasant. Joey in parts was very helpful with some additions I was thinking of puting on my Dyna Low ride. Your staff in the clothing dept where extremely helpful. There knowledge in leathers and helmets far surpass any staff I have come across at other local harley shops. Reese & Kirsten where gems. I just wanted to take the time to express my thanks and gratitude for such wonderful service you just can't find any where any more. I look forward to doing more business with you in the future.
A. Windy M. Marler"
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| By: Anonymous Sacramento,CA |
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